Policy - Barbara Sophia Art

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

At all of Barbara Sophia's shops, your information is confidential and is not given out.

Frequently Asked Questions

Gift wrapping and packaging

Each piece of art will be beautifully packaged for gift giving or keeping.

Custom and personalized orders

If you are wanting a different print size or have any questions on customizing your order, please message me directly.

Care instructions

Each card is packaged with an accompanying envelope and sealed in a resealable cellophane sleeve. To avoid tarnishing the card before it is given, I recommend keeping it in the protective sleeve.

Do you ship worldwide?

Yes, I do ship worldwide. Each country has different customs, please check with your own country about any VAT charges that might be incurred, as some countries charge an extra fee, while others do not. This is something I have no control over.

Barbara Sophia Quote

"May You Always Be Passionate About The Treasures In Life You Love"
~Barbara Sophia

Custom and personalized orders

I will take every precaution while creating your new treasure, to create it in a safe clean environment and ship it within 1-3 business days.

Once your item leaves my studio, I have no control how long shipping will take. Each item is shipped via USPS mail, and has tracking. During this unprecedented time, some packages are taking longer to arrive.

Legal imprint